FUTURA INTERNATIONAL AIRWAYS

Notice

The journey, whether it be interior or international, at first remains subject to the Montreal Convention, of 24-V-99, made and ratified by Spain, to the UE Regulation no. 2027-97 modified by the UE Regulation no. 889-02, to the applicable Spanish legislation, as well as the established conditions of the contract, within the legal framework, by this company, whose summary is as follows. A detailed publication of these conditions can be requested in our offices.

Basic conditions of the contract

This air carrier is of the European Community; it is understood by 'community airline company' all airline transport companies with an operational licence issued by a member State.
As used in this contract 'ticket' means 'passenger ticket and baggage check' and 'carrier' or 'company' means all air carriers that carry or undertake to carry the passenger and his baggage by virtue of this contract.
'Person with a right to indemnity', the passenger or whatever person with a right to a claim regarding said passenger, in accordance with the applicable rules.
'Baggage' is as much checked in or not checked in unless it is otherwise indicated.
'SDR' are the Special Drawing Rights according to the definition of the International Monetary Fund. The quantities so expressed will have an approximate amount in the local currency.
The carriage and other services given by this carrier are subject to the legal framework outlined in NOTICE, to 1) provisions contained this ticket, 2) applicable tariffs, 3) carriers conditions of carriage and related regulations which are made part hereof .
The passenger can make a complaint or claim as much to the company with which the service has been contracted, as to the company who gives the service on the understanding that the name or code of the contracted airline company is the one indicated on the ticket.
Carrier undertakes to use its best efforts to carry the passenger and baggage with reasonable dispatch. The agreed stopping places are those places set forth in this ticket or as shown in carrier's timetables as scheduled stopping places on the passenger's route, the carrier, carriage to be performed hereunder by several successive carriers is regarded as a single operation.
Times shown on the ticket or in the information are not guaranteed and form no part of this contract. Carrier may, in the case of necessity and without notice, substitute alternative carriers or aircraft and may alter the planned route; connections are not guaranteed.
Responsibility of the airline company regarding the passenger and his baggage.

Indemnity in the case of injury or death. There is no fixed economical limit, the company must pay within 15 days of the identification of the person who has the right to indemnity, an advance to cover the immediate economical necessities. In the case of death, the advance can not be less than 16,000 SDR.
Damages up to 100,000 SDR can not be contested by the company. The company can contest damages higher than said amount if it can prove that there is no negligence or fault of any other kind.
In the damages for delay suffered by the passenger, the company is responsible if not all reasonable measures were taken to avoid the damage or it was impossible for said measures to be taken. This responsibility, if it exists, is limited to 4,150 SDR.
In the damages, for baggage delay, the company is responsible if not all reasonable measures to avoid the damage were taken or it was impossible for said measures to be taken. This responsibility, if it exists, is limited to 1,000 SDR.
In the case of destruction, loss or damages to the check-in baggage, the company is responsible for up to 1,000 SDR, even if not at fault, except if the baggage was already damaged. Regarding baggage not checked in the company is only responsible for damages caused by its own fault. The economical limit for this responsibility can be raised if the passenger makes a special statement, at the latest on checking the baggage, arriving at the desk early enough, with the supplementary tariff payment established by the company or by purchasing own additional travel insurance.
Claims for baggage must be made by the passenger in writing as soon as possible. For damages in check-in baggage, within a period of seven days and in the case of delays within twenty one days, in both cases to be counted from when the baggage was delivered to the passenger; the days to be counted are calendar days, with no exception.
For this flight there is no limitation diverse to those written above.

All claims before the Courts must be presented within two years from the arrival of the aircraft or the day in which the aircraft should have arrived.
Passenger shall comply with Government travel requirements, presenting the pertinent travel documents, remaining subject to the regulations in this carriage such as the prohibition or limitation of smoking in the interior of the aircraft, and in all cases avoiding personal conduct which could affect the rules on the aircraft which in its case could justify the exclusion of carriage, or measures to be taken by the Captain from the moment that he takes command of the aircraft.
Passenger must arrive at the airport by the time fixed by the carrier and if no time was fixed, early enough to complete departure procedures. The company is not responsible for damages, loss or expenses which can be caused by the non-fulfilment of the requirements established in this clause or the previous ones, or for inadequate conduct which oblige the personnel of the company to take steps which delay or disturb the embarkation operations.
According to the 15/1999 Law of 13th December, for the Protection of Personal Data ('LOPD'), FUTURA INTERNATIONAL AIRWAYS S.A. ('FUTURA') informs that the personal data the passenger provides for the execution of this Contract will be collected in a file for which responsibility is FUTURA and whose address is in Palma de Mallorca, C/Gran Vía Asima, 17, Polígono Son Castelló, Postal Code 07009 and/or through e-mail address seguridad. The passenger could exercise its rights to access, rectification, cancellation and opposition to the treatment of the personal data, in the terms and conditions provided in the LOPD.

The objective of collecting personal data from the passengers is to develop and satisfactorily comply with the services requested by them, these being given to the corresponding authorities in air security, according to the applicable rules.

FUTURA commits to treat the passengers personal data with the utmost confidentiality and informs you that it has the necessary technical and organizational security means to guarantee the security of the personal data.